Best ITIL certifications for 2021
At a company, the managing director had an idea: one of their products was very popular pre-covid, but sales showed otherwise through the pandemic. The idea was to create a mini version of that product and pitch it at an appropriate price point. The chief objection to the original product, during the pandemic, was that it was too bulky, required upfront storage, and people were reluctant to invest in it because of tighter budgets and covid regulations of maintaining and sanitizing storage spaces. Hence, a lightweight version made sense. So, where does ITIL fit into the scheme of things? The managing director made use of the latest ITIL4 guidance for this new idea. Six ITIL certification courses came to be of use. The ITIL4 DITS certification guidance helped the MD understand how to shift strategy in line with changing market data and analytics. The ITIL4 DPI certification guidance helped to see how change should be accepted at individual and macro levels. The ITIL4 CDS certificati